FAQ

FAQ

How does selling on Razor pay work?  
Please refer to the section ‘How to sell’.

 

How do I register as a seller?  
Register to receive the seller registration form (SRF) via email, and get verified as a seller. You will get access to the merchant dashboard to update inventory as well as Track Orders and Shipping Status.

Can I cancel my registration? 
You can cancel your registration anytime you want by writing to us   @accounts@southernenterprisesgroup.com

How do I list my products? 
You can get in touch with our business development representatives who will support you in product listing.

Can I sell my products in India only or outside India too? 
You can sell your products outside India also. Now, www.southernenterprisesgroup.com   has provision to sell outside India.

Do I need to have a website to start selling on www.southernenterprisesgroup.com?
No. You just need to register as a seller with Southern Enterprises and list your products to start selling.

If customer buys my product through Southern Enterprises, will customer know that he or she is purchasing from me on Southern Enterprises? 
Yes. We mention the seller’s name on product detail pages and the invoice too will carry your name as the seller.

How can I manage my orders? 
We have a user-friendly dashboard available for you to manage your orders, products & inventory once you are registered as a seller.

What are the charges for selling on Razor pay? 
No, Registration and listing of your products on Razor pay is absolutely free. We charge you when you get an order and the payment is received from the customer. Please see the pricing section.

Can customer provide feedback and why is it important for me? 
Customers can give their feedback on product and seller both. While shopping online, customers tend to buy products from sellers who have high rating and positive feedback. It is one of the most important parameters that influence customer’s decision.